HEGEN PCTO™ 240ml/8oz All-Rounder Cup PPSU (Pink)

• For babies, transitioning from a feeding bottle to drinking out of a cup is no easy task.
• Hegen PCTO™ 240ml/8oz All Rounder Cup PPSU is designed to support your little one in learning the skills and coordination they need for this important milestone while cultivating good drinking habits from the beginning.
• Hegen spoutless training cup allows tots to sip from anywhere around the rim, just like an open drinking cup. Fitted with a soft silicone disc that is gentle on babies’ sensitive gums, the cup regulates the flow of water effectively for easy sipping while reducing the chances of gagging or swallowing air.
• Perfect for children 12 months* and above, the Hegen PCTO™ 240ml/8oz All-Rounder Cup PPSU supports effortless weaning from the milk bottle, which helps to prevent tooth decay. By simulating sipping from a regular cup, your little one will also hone the fine motor skills needed for independent drinking.

*Recommended for children 12 months and above. However, parents can consider training their infant as young as 6 months old when they are able to start eating solids.

What's Included
• 1 x Hegen PCTO 240ml/8oz All-Rounder Cup
• 1 x Hegen PCTO All-Rounder Crown Collar
• 1 x Hegen Silicone Disc
• 1 x Hegen Seal
• 1 x PPSU Disc
• 1 x Dust Cover

• All Hegen bottles are made of PPSU (Polyphenylsulfone), an FDA-compliant material which combines the advantages of both glass and plastic materials.

• We would highly recommend using undiluted baby bottle detergent together with a baby bottle brush, thoroughly wash and clean the bottles and teats (includes the crevices) to remove all forms of milk.

1. IOI City Mall, Putrajaya
WhatsApp or Call: 012 332 1726

2. The Curve
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3. KL East Mall
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4. Mid Valley Southkey, JB
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5. Gurney Paragon Mall, Penang
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We prioritise the security of your payment information, ensuring that we neither store credit card details nor have access to such information.

We offer a diverse range of payment options, including:

1) iPay88 - Payment Gateway Malaysia

• Online Banking 
• Card (VISA & Master Card)
  
  

2) Direct Bank Transfer

Please send us receipt or confirmation of payment to orders@9months.com.my to let us process your order as soon as possible.

Shipping Country & Region

At present, our shipping services are available exclusively within:

• Malaysia (Peninsular Malaysia & East Malaysia)
• Singapore
• Brunei

Kindly be advised that for deliveries to other countries, feel free to contact us through the following communication channels:

1. Email: customerservice@9months.com.my
2. WhatsApp Number: +60122533806
   
3. Facebook: 9months Maternity
   
4. Instagram: 9months Maternity

Shipping and delivery expenses are calculated according to the latest updates and rates furnished by our cooperative courier associates.

Order Processing

• We dispatch orders from Selangor, Malaysia.
• Ready stock orders are processed within 2-3 business days, excluding weekends and holidays.

How do I check the status of my order?

Upon the shipment of your order, an email notification containing a tracking number will be sent to you. Please allow 24-48 hours for the tracking information to be available.

If you do not receive your order within 7 days after receiving the shipping confirmation email, please reach out to us through:

1. Email: customerservice@9months.com.my
2. WhatsApp Number: +60122533806
   
3. Facebook: 9months Maternity
   
4. Instagram: 9months Maternity
   
   

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Refunds

We did not provide refund service for any purchase from website. 

Exchange & Return

Our return and exchange policy allows for a window of 3 business days after receiving your item. During this period, you can request a return and exchange. 

Please note that any return and exchange requests made after this 3-day period may be subject to rejection by the merchant, citing the expiration of the designated exchange window.

To be eligible for an exchange, the item must be maintained in its original condition;

1. Complete the Product Return Form, pack and seal your returned merchandise(s) securely in the original package,
2. Please ensure the proof of purchase and all tags are intact,
3. The returned item(s) must be in new condition, unused, unwashed, with all tags attached and in its original packaging,
4. If these conditions are not met, we will return the item(s) and postages will be borne by the customers.
   
   

Exceptions / Non-returnable Items

• Discounted price, Sale items and Panties are not eligible for exchange and refunds.
• However, if you find that the item(s) delivered to you is incorrect or defective, kindly contact us at customerservice@9months.com.my within 3 days of receiving the products.
• We will issue you a Product Return Form and the return item(s) must reach us within 14 days.
• Please be aware that the buyer is responsible for the exchange process fees, including the return and re-shipment charges.
  
  

If you are returning goods, it is important that you obtain a “proof of Postage” certificate from the post-office, as we cannot be held responsible for parcels lost on return to us.

For exchanges and inquiries on eligibility of returns for your product, please contact us at:

1. customerservice@9months.com.my
2. WhatsApp: +60122533806